Ways to Bank - Products and Solutions | HSBC UK

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Whether you’re at home, in the office or on the go, we’ve made things easy for you. With HSBC UK, do your business banking your way. Securely access and manage your money – whenever and wherever you need to.

When you choose from mobile banking, online banking or telephone banking (including text message functions), you’ll enjoy a variety of tools and support services that have been specially designed to help you grow.

To help meet your customers’ needs and with the continuing shift towards a cashless society, our preferred provider of merchant services, Global Payments can help provide a choice of ways to pay.

For In Person banking, in addition to our branch network, you can use the network of Post Office branches to assist with your banking requirements.

We’ve produced some handy ‘how to’ videos to help you with your business banking.

Mobile Banking

HSBC UK Business Banking app

Securely access and manage your business accounts, from the palm of your hand. Available on compatible devices.

iOS devices: Touch ID and Face ID biometrics

Touch ID is available on iPhone 5s and onwards, iPad 5th generation or onwards, iPad Pro, iPad Air 2, iPad mini 3 and later. Face ID is available on iPhone X and later and iPad Pro models with the A12X Bionic chip or later.

Business Text Message Banking

Register free for Business Text Message Banking and receive regular updates on your business finances, direct to your mobile.

Android devices: Fingerprint ID

Fingerprint ID is a simple and secure way to access the HSBC UK Business Banking app by letting your mobile phone ‘read’ your fingerprint.

Scan and deposit cheques

Securely pay in cheques using the app.

Online Banking

Open banking

Open Banking is a secure technology that enables you to share your account information with, and make payments through, regulated Third Party Providers.

Business Internet Banking

Wherever you are and whatever the time, you can take care of your business banking online.

HSBCnet

Tailor your internet banking to suit your company's needs and access a complete suite of expert services via one simple log-on.

HSBC Open Payments

Pay by bank account

Accepting card and digital payments

If you want to accept card, digital or online payments with next day settlement at no extra cost, our preferred supplier Global Payments offer a variety of solutions in the UK

Connect With Us

Chat Assistant

Our Chat Assistant is available online and in our HSBC UK Business Banking app 24 hours a day, 7 days a week to answer common banking queries. If it doesn’t help with your query, you can connect to an agent during opening hours.

Update Business contact details

Find out how to update your Business contact details we have for you in our files.

Online forms and mandates

If you need to make changes to your account, such as registering for internet banking, setting up or changing your mandate or ordering a debit card, you can do so quickly and easily using an online form.

Telephone Banking

Business Telephone Banking

Manage your day-to-day banking with our Business Telephone Banking service. Our highly trained UK-based staff are here to support you and help with any queries you have.

In-Person Banking

Banking Hubs

Banking Hubs are fully accessible shared banking spaces. They offer a counter service operated by the Post Office, where customers of all major banks and building societies can carry out regular cash transactions.

The Hubs also offer a Community Banker service where customers can talk to their own banking provider about more complicated banking issues.

Branch Banking

Whether you need to manage your company accounts or need to schedule an appointment to meet one of our business specialists, we've got branches located up and down the country.

Post Office® branches

Post Office for business customers

Cash and cheque carrier

You could save time, reduce costs and improve security by using a carrier to handle your business cash and cheques.

Working with LINK

we ensure that access to cash services are adequate. Visit our find a branch banking page to find out the developments in additional cash access solutions. You can also find out more where to access cash on LINK’s Cash Locator and / or request a cash assessment in your local area.

Help and Support

Import and Export Smartforms

Please ensure you are always using the most up to date version of the appropriate application form by downloading it directly from this page.

Financial Wellbeing

Financial concerns can significantly impact on people’s overall wellbeing, including their engagement and productivity in the workplace.

Inactive Bank Accounts

If you’ve received an email, SMS or letter from us about an Inactive Account, you can find more information below on the steps you need to take to make your account active again, or to close your account.

Accessibility

We believe our products and services should be accessible to all customers. It's why we are committed to increasing accessibility at HSBC.

Accessible Cards

Our business debit and credit cards are designed with everyone in mind. With the help of our customers and Alzheimer’s Society, we’ve made sure they’re easy to use whatever your needs.