Ways to Bank

Online forms and mandates

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If you need to make changes to your account, such as registering for internet banking, setting up or changing your mandate or ordering a debit card, you can do so quickly and easily using an online form.

If you’re registered for Business Internet Banking (BIB), you may be able to view and amend your mandate digitally through BIB.

Once you’ve submitted your mandate, we’ll review your request. If we need any further information from you, we’ll be in contact.

If you aren't registered for BIB, you can start a new mandate or retrieve a saved mandate by clicking on one of the links below. You may need to download, print, sign and return it, as instructed.

Set up or change your business account mandate

Limited companies and Societies, Clubs and Associations can make changes to mandates directly through Business Internet Banking (BIB). Amendments can only be made by the BIB Primary User.

If you're unable to make amendments using BIB, please click here.

Update your details

  • Change of address
    You can now update your business contact details on the ‘HSBC UK Business Banking’ app or alternatively via Business Internet Banking (for UK addresses).
    You can also call our Business Telephone Banking team on 03457 60 60 60. Lines are open Monday to Friday 8am to 8pm, Saturday 8am to 2pm.

    Alternatively, you can download, print, sign and post a form. We may call you for verification purposes.

    Change of address (PDF, 78KB)

Closing your account

Manage internet and telephone banking

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