Other ways to bank for businesses

If you’re an HSBC UK Business Current Account, Community Account, or Charitable Bank Account customer, the tips below could help you save time and may reduce costs when handling everyday banking tasks.

Make cash transactions without visiting a branch

Use ATMs and self-service solutions (including Multi-Bank ATMs) where possible

• Use ATMs for cash withdrawals instead of branch counters. (Cash withdrawals at Multi-Bank ATMs are subject to availability)
• Pay in cash at HSBC UK self-service solutions (including Multi-Bank ATMs) to avoid counter queues and reduce fees.
• Some HSBC UK branches have self-service solutions outside that are available when the branch is closed (subject to service periods).
• Cash paid in through HSBC UK self-service solutions (including Multi-Bank ATMs) will credit your account immediately¹, with receipts available.

You can find Cash Access UK’s list of Multi-Bank ATM locations at Cash Access UK - Deposit services.

Use the Post Offices® network

You can use any of the UK’s 11,500 Post Office® branches, which may be more convenient than visiting one of our branches.

• Cash paid in at a Post Office® counter will credit your account immediately.
• You don’t need to set anything up – the service is available to all HSBC Business Debit Card and Business Deposit² card holders.

Explore the benefits of using Post Offices® across the UK: Post Office Banking | Ways to Bank - HSBC UK

Find your nearest Post Office® at Branch Finder | Post Office

Bulk Cash services (for high cash and/or cheque volumes)

If your business handles high volumes of cash and/or cheques, our Bulk Cash service may be suitable for your business. You can arrange for cash and/or cheques to be collected from or delivered to your business premises (subject to eligibility), helping you focus on running your business.

• If you’re already using our Bulk Cash services, you could save money by reducing the number of smaller deposits, instead making fewer larger deposits (with notes and coins separated).

For more information, speak with your Relationship Manager or usual HSBC contact.

Consider alternatives to cash

Depending on your business, you may find card and digital payments more convenient – including outside branch opening hours. You can explore:

• Accepting card payments: Business Debit & Credit Card Processing | HSBC
• HSBC Business Debit Card or HSBC Commercial Card options: How A Business Debit Card works and HSBC Commercial Card
• Making and receiving Faster Payments: EFT, BACS And Faster Payments
• Pay by Bank, using Open Banking to receive payments from your customers: HSBC Open Payments – Pay by Bank Account

Useful links

Explore the benefits of using Post Offices® across the UK: Post Office Banking | Ways to Bank - HSBC UK

Find your nearest HSBC UK branch: Branch Finder | Use Our Branch Locator - HSBC UK

Find out about the Cash Access UK initiatives: Cash Access UK - Community Banker Services

Locate nearby cash services (ATMs, deposit machines, Post Offices® and Banking Hubs): LINK's Cash Locator or Cash Access UK.

At a glance

If you have a Business Current Account, Community Account, or a Charitable Bank Account, you can visit any of the 11,500 Post Office® branches with your HSBC Business Debit Card or Business Deposit card to:

• Pay in cash
• Withdraw cash (HSBC Business Debit Card only)
• Check your balance
• Exchange cash for coins (change giving)
• Pay in cheques

To pay in cheques, you’ll need your HSBC paying-in slip and a Post Office® cheque envelope. You don’t need a card for cheque deposits.

Benefits

• The network of 11,500 Post Office® branches may be more convenient than visiting an HSBC UK branch.
• Cash paid in at a Post Office® counter will credit your account immediately.
• You don’t need to set anything up – the service is available to all HSBC Business Debit Card and Business Deposit² card holders.

Charges

• There’s no additional charge for using the Post Office® service - standard account charges apply. You can find details of the charges in our Business Price List at Legal Information | Business Banking | HSBC UK.
• If you’re in a free banking period and not charged for counter services, you won’t be charged for the Post Office® service until that free banking period ends.

Important information

Cheques paid in at the Post Office® may take an extra 1-2 working days to clear, as we won't receive the cheques until the working day after you pay them in.

Cash paying in and withdrawal limits (including change giving) apply when using the Post Office® services.

If you’re an HSBC Business Debit Card holder you can use your card to access a network of self-service solutions (including Multi-Bank ATMs) to:

• Pay in cash
• Check your balance
• Change your PIN
• Pay in cheques (where available)
• Withdraw cash (where available)

If you’re a Business Deposit card holder you can use your card to access HSBC self-service solutions to:

• Pay in cash
• Pay in cheques

Cash paid in using a self-service solution (including Multi-Bank ATMs) will be available in your account that day. However, if you paid the cash in after 11:45pm the money will be available but won’t reduce any overdraft or other borrowing until the next day.

Cash paying in and withdrawal limits apply to self-service solutions (including Multi-Bank ATMs).

There’s a £14,000 shared daily cash deposit limit between self-service solutions (including Multi-Bank ATMs) and the Post Office®. This is the maximum you can pay in per day using these services combined.

This means that paying in cash through a self-service solution could reduce how much cash you can pay in at a Post Office® counter the same day or month.

Limits can change at any time.

The following services are included in the £14,000 shared daily cash deposit limit:

Paying in cash at an HSBC self-service solution

• Daily cash deposit limit (total per day): £9,000⁴
• Monthly cash deposit limit (total per month): £40,000

Paying in cash at the Post Office® and Multi-Bank ATMs

• Daily cash deposit limit (total per day): £9,000⁵
• Monthly cash deposit limit (total per calendar month): £40,000
• Up to £250 in coins per deposit at the Post Office®, not exceeding 10 coin bags. Coins must be:
  • Separated by denomination; and
  • Full bags (matching the denomination value shown on the bag).
• Some Post Office® branches may have different limits. You can check this with the Post Office® counter(s) you want to use.

Withdrawing cash from a self-service solution, including Multi-Bank ATMs

• Maximum daily ATM cash withdrawal limit: £300 for HSBC Business Debit Cards
• Withdrawals from Multi-Bank ATMs are subject to availability

Withdrawing cash at the Post Office®

• Maximum daily withdrawal limit: £500 (or your card’s daily cash withdrawal limit - whichever is lower)

Change-giving at the Post Office®

• Maximum change-giving: up to £2,000 per transaction, by arrangement
• Availability by branch size:
  • Larger Post Office branches may provide up to £2,000 per transaction, by arrangement
  • Smaller branches can provide up to £1,000 per transaction, by arrangement

Banking Hubs are fully accessible shared banking spaces.

They provide a Post Office® counter service where customers of most major UK banks and building societies can carry out everyday cash transactions, such as paying in and withdrawing cash.

Banking Hubs also offer a Community Banker service. This is where you can speak to a representative from your own bank about more complex banking needs.

Find out more

HSBC UK works closely with Cash Access UK, LiNK and the wider industry to help provide accessible cash services in communities across the UK.

It's important that you can pay in and withdraw cash locally. To find your nearest cash services, use LINK's Cash Locator or visit Cash Access UK. They’ll show you the closest cash and deposit machines, Post Office® branches, and Banking Hubs.