Open Banking

Greater control of your data

Open Banking is a secure digital platform designed to give you greater control of your data. It enables you to share your account information with, and make payments through, regulated Third Party Providers (TPPs). It's designed to increase competition in the banking industry to benefit businesses like yours.

There's no obligation for you to use Open Banking but by doing so, you may be able to access a wider range of online services and banking products to suit the needs of your business.

Through Open Banking, for example, you could enable new online payment methods or view all of your financial account information from multiple providers in one place. The services available will depend on those offered by the registered TPP.

Our service will be evolving further in the future and we're working hard on making some extra features available to you.

How Open Banking works at HSBC UK

If you choose to use Open Banking to share your information or make payments from your HSBC UK account, you'll need to give your consent to the TPP that offers these services. If you provide your consent, the TPP will make contact with us, and you'll be re-directed to our secure Open Banking site to complete the request.

You'll need to use your HSBC UK Business Banking login credentials on our secure site, so we can confirm your identity and you can provide your authorisation for the TPP to access your information. We'll then return you back to the TPP's website and use a secure connection to complete your request.

Primary users will be able to view the details of any authorised TPP request through HSBC Business Internet Banking or the Business Banking App, where they can also cancel TPP data sharing or payment arrangements at any time.

Our FAQs below answer some of the most common questions If you have further queries on logging in or on using your security device, you can find more information on our BIB Help centre pages.

If you'd like to speak with us, please don't hesitate to contact us on: 03456 022 014 and we'll be happy to help.

Frequently Asked Questions

If you need any help, just call the Business Internet Banking helpdesk on 03456 022 014 (textphone: 03457 125 563 or +44 1792 496 941 from abroad). Lines are open from 8am to 10pm, Monday to Sunday.

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