Business Internet Banking Help Centre

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Activate online

Activating your Business Internet Banking

It's easy to get your Business Internet Banking up and running.

To get started, all you need is:

01

your Business Internet Banking ID

02

your registration number

03

your activation code

04

your Security Device

Where will I find this information?

Your Business Internet Banking ID
Primary users: you'll find this on your welcome letter (it starts with GBHBEU).
Secondary users: you'll find this on the confirmation page given to you by your primary user (it starts with GBHBEU).

Your registration number
Primary users: your registration number is the 6-10 digit number which you'll find on your welcome letter.
Secondary users: you'll find this 6-10 digit number on the confirmation page given to you.

Your activation code
Primary users: your activation code will be sent to you by email or sms (or by post if we were unable to send an email).
Secondary users: you'll find this on the confirmation page given to you by your primary user.

Your Security Device
Primary users: this will be sent to you with your welcome letter.
Secondary users: this will be given to you by your primary user.

Online guides

Everything you need to know about activating the service and setting up additional users

Detailed information about all the features of Business Internet Banking

Useful forms

If you'd like to appoint someone else as the primary user, or to regain access if your service has been suspended


If you'd like to create a new payment limit, or to amend an existing one


Important information

Read our current terms and conditions for business banking

Additional terms and conditions for using Business Internet Banking

Apply for Business Internet Banking

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Activate online

Find out more

Everything you need to know about your Security Device, plus answers to your questions and a handy troubleshooting guide.

Explore the wide range of services you can access through Business Internet Banking and find answers to our most frequently asked questions.

Discover how our app can help you manage your business accounts when you're on the move.

Learn how you can enhance your online security, how we're protecting your business online, how you can report any suspicious activity.

Make sure you're getting the best possible browsing experience when using Business Internet Banking.

We're here to help. Whatever your query, just give us a call.

Find out how we use pop-ups to help keep you protected when using Business Internet Banking.

Keeping your contact details with us up-to-date

Need help?

Get in touch to learn more about our banking solutions