Your Security Device
The HSBC Security Device has been designed to provide your business with some of the highest levels of online protection. Here you can find out how it works, get answers to questions you may have and consult our handy troubleshooting guide.
Enhanced security to help protect your Business Internet Banking
Your Security Device is a two-factor authentication device that will help protect to you from fraud when you use Business Internet Banking. With this technology, you enjoy a far more secure online banking service.
Your Security Device is unique to your Business Internet Banking and is protected by a PIN code. The security codes it generates are displayed only on your device and are therefore seen only by you.
You'll need your device to log on to Business Internet Banking, to add new beneficiaries (for example when you're paying someone for the first time), and if you want to add or amend a secondary user's profile.
Using your Security Device
The green button - for generating security codes
- Press and hold for 2 seconds to turn on the device
- Enter your PIN
- Press once to delete one character, press and hold to clear the screen
- After you've entered your PIN and you see the 'HSBC' screen, press the green button again to generate a log on security code
- After 30 seconds of inactivity, the device will automatically switch off - your device does not have an off button