Business Internet Banking Help Centre


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System Requirements

To get the best possible experience from our Business Internet Banking service, check that your computer uses a compatible combination of browser and operating system.

Check if your computer is compatible

To ensure you're getting the best from your Business Internet Banking service, we recommend that your PC or Mac use the right combination of browser software and operating system

In the sections below, you'll find the PC and Mac browsers and operating systems that are fully supported by our technical helpdesk. It is possible that other combinations will work, but they may experience problems which we can't support.

Please note, you can get browser updates free of charge from the relevant websites and you can buy operating systems from software sellers.

PC users

Supported Web Browsers

Chrome 85 or higher
Edge 88 or higher
Safari 12 or higher
Firefox 85 or higher

Operating Systems

Windows 8 and 10

Mac OS X 10.13 and above

Windows

To check which version of Windows you are running:

  1. Click Start, point to Settings, and then select Control Panel
  2. In Control Panel, double-click System
  3. Select the General tab

To check which version of Internet Explorer you are running:

  1. Select Help from the browser top menu
  2. Select About Internet Explorer and look for the version number

To check which version of Firefox you are running:

  1. Select Help from the browser top menu
  2. Select About Firefox

These details are correct as at May 2021

Mobile Users

Operating Systems

iOS 12.0 and above
Android 7.0 and above.

To ensure that you get optimal use of the services available in the mobile app, update your smartphone's operating system regularly.

Update your browser

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Your Security Device

Everything you need to know about your Security Device, plus answers to your questions and a handy troubleshooting guide.


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Using Business Internet Banking

Explore the wide range of services you can access through Business Internet Banking and find answers to our most frequently asked questions.


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Using Business Mobile Banking

Discover how our app can help you manage your business accounts when you're on the move.


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Protecting Your Business

Staying safe online

Learn how you can enhance your online security, how we're protecting your business online, how you can report any suspicious activity.


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Activating Business Internet Banking

Find out just how easy it is to get your Business Internet Banking up and running.


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Contact us

We're here to help. Whatever your query, just give us a call.


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Pop-up settings

Find out how we use pop-ups to help keep you protected when using Business Internet Banking.


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