Ways to Bank

Paym HSBC Business

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Paym is a way to receive payments from your business customers using one of your registered mobile phone numbers.

On 29 September 2022: Pay.UK and 15 of the UK’s banks and building societies announced their decision to permanently close Paym to customers on 7 March 2023.

Customers of this service can continue to use it until then.

At a glance

  • Register up to 50 mobile phone numbers
  • Register your sales team, sub contractors and tradesmen's numbers
  • Have customers pay you using their bank's mobile banking app
  • Receive payments into your nominated account
  • Get a text message alert when the payment's received

Key benefits

Improve your cash flow by receiving payments at point of sale or service delivery

Increase sales by giving customers an alternative way to pay

Keep your account details private by using mobile numbers

Avoid the hassle of handling cash or cheques

Enjoy the flexibility of registering up to 50 mobile phone numbers

How does Paym work?

Paym is a secure way of receiving payments into your HSBC business account via your mobile phone number. To send you a payment, your customers simply log on to their bank's mobile banking app and enter one of your registered mobile phone numbers. Because they don't need to enter your bank details, you have the added security that customers will only see your business name and not your account number.

How does Paym work?

If you're the Business Internet Banking Primary User...

  • Log on to your Internet Banking and select the Paym section
  • Input your UK mobile number
  • Select which current account you'd like to receive payments into and then follow the on screen instructions
  • Register up to 50 mobile phone numbers (please note, we'll send an activation code to each phone which you'll need to complete each registration)

If you're not the Business Internet Banking Primary User...

  • Ask the Primary User to register your number
  • You'll receive an activation code on your phone
  • Tell the Primary User what this activation code is so they can complete the registration

Your questions answered

Important information

Business banking Price list (PDF, 247KB)

Read a copy of our current business banking prices

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