Online forms and mandates

If you need to make changes to your account, such as registering for internet banking, setting up or changing your mandate or ordering a debit card, you can do so quickly and easily using an online form.

You simply complete the relevant form, download and print a copy, then sign and return it as instructed on the form.

Once you’ve submitted your form, we’ll action your request. If we require any further information from you, we’ll be in contact.

To start a new form or retrieve a saved form, click on one of the links below.

You can also access these forms via the authenticated channels if you are registered with Business Internet Banking.

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Set up or change your business account mandate

Update your details

  • Change of address
    You can now update your business contact details on the HSBC UK mobile banking app ‘HSBC business UK’ or alternatively via Business Internet banking for UK addresses.

    You can also call our Business Telephone Banking team on 03457 60 60 60. Lines are currently open 8am to 6pm, Monday to Friday.
    Alternatively, you can complete our online form which we will require you to print, sign and post back to us. We may call you for verification purposes.

    Find out more.

Closing your account

Manage internet and telephone banking

Order cards for your business

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Help and support

Visit the Insights Hub

Starting a business or expanding into new markets – discover tools, tips and articles to help you reach your ambitions and fuel your growth.

Optimising your financial supply chain

As your international sales grow, your financial supply chain will become more complex. How can you best manage it?

Know your trading partners

Whether trading at home or overseas, it is vital to find out as much as possible about potential trading partners.

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Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.