What is a mandate?
A mandate is your organisation telling us how you want us to accept instructions from you. You’ll update your mandate when you want to make changes - like adding or removing signatories, updating signing rules.
Updating your mandate
If your organisation is registered for Business Internet Banking, the Primary User can make most changes. To get started, the Primary User can simply log on and go to Manage business > Manage mandate signatories and rules. Alternatively, answer the questions below and we’ll tell you which mandate is right for you.

