Health and Accessibility

How we can help make banking easier if you’re deaf, hard of hearing or have a speech impairment.

Practical ways to make banking easier if you’re blind, have visual impairment or difficulty reading.

Tools you may find useful to access our branches and services.

It is important to let us know if you have any concerns about anything impacting how you manage your finances, whether that is today or for the future.

Whilst we want to ensure that everyone has as much access to their banking as possible, there may be times when you need a little more support or you may want a friend or family member to help you with your finances.

We offer services to reflect the fact that people learn and understand information in different ways.

Assistance for customers whose first language may not be English.