Health and Accessibility

Back to Wellbeing: Business and Individual

However you choose to bank with us, we’re committed to making it easier. Let us know if you require additional support to manage your banking, as we have a range of support options available to help make banking with us better for you.

You can let us know within the HSBC Kinetic app under Support.
Within Business Internet Banking you can chat with us to discuss the options available to you.
Alternatively, you can call us on:
UK: 03457 60 60 60
Overseas: +44 1226 260 878
Lines are open Monday to Friday 08:00 – 20:00 and Saturday, 08:00 – 14:00

Deaf, Hearing, Speech Support

How we can help make banking easier if you’re deaf, hard of hearing or have a speech impairment.

Visually Impaired Support

Practical ways to make banking easier if you’re blind, have visual impairment or difficulty reading.

Mobility and Dexterity Support

Tools you may find useful to access our branches and services.

Mental Health Support

If you’re concerned your mental health is impacting the way you manage your money, we have a range of services available to support you

Processing information – Neurodiversity

We offer services to reflect the fact that people learn and understand information in different ways.

Language Barriers

How we can help if you don’t fluently speak English

Find out more about Wellbeing: Business and Individual

Need help?

Get in touch to learn more about our banking solutions