Health and Accessibility

Back to Wellbeing: Personal and Business

How we make things right for you, and easier for everyone. if you're affected by a physical or mental disability there are a number of ways in which we can help you, whether with adapted branches or materials, or extra support from our staff.

Deaf, Hearing, Speech Support

How we can help make banking easier if you’re deaf, hard of hearing or have a speech impairment.

Visually Impaired Support

Practical ways to make banking easier if you’re blind, have visual impairment or difficulty reading.

Mobility and Dexterity Support

Tools you may find useful to access our branches and services.

Mental Health Support

It is important to let us know if you have any concerns about anything impacting how you manage your finances, whether that is today or for the future.

Whilst we want to ensure that everyone has as much access to their banking as possible, there may be times when you need a little more support or you may want a friend or family member to help you with your finances.

Processing information – Neurodiversity

We offer services to reflect the fact that people learn and understand information in different ways.

Language Barriers

Assistance for customers whose first language may not be English.

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