If you’re concerned your mental health is impacting the way you manage your money we can work with you to ensure you are able to manage your everyday banking needs.
Mental Health Support
Getting in touch
If you have a mental health condition which is affecting your ability to manage your finances, when you’re ready to speak with us, you can call us on:
UK: 03457 60 60 60
Overseas: +44 1226 260 878
Lines are open Monday to Friday 08:00 – 20:00 and Saturday, 08:00 – 14:00
Alternatively, we have a chat service so you can connect with us without having to call. Our Chat Assistant is available 24 hours a day, 7 days a week, and can connect to an agent if you’d like during the hours of Monday to Friday 08:00 – 20:00 and Saturday, 08:00 – 14:00. Simply use the ‘Need help?’ tab to the right of your screen.
Money Worries
Money problems and mental health issues are sometimes linked, with one causing or influencing the other. In a recent survey of SME customers, one in four business owners said that their financial situation had negatively impacted their personal wellbeing. If your worried about your financial situation, it’s important you let us know as soon as possible.
Getting help from someone else
If you are a sole trader or have a partnership account and you feel it’s too much to manage your account, you can empower someone to act on your behalf. Contact us to discuss your options.
Where else to get help from
For help or further information on mental health please visit: