Online forms and mandates

If you’re registered for Business Internet Banking (BIB), you may be able to view and amend your mandate digitally through BIB.

Once you’ve submitted your mandate, we’ll review your request. If we need any further information from you, we’ll be in contact.

If you aren't registered for BIB, you can start a new mandate or retrieve a saved mandate by clicking on one of the links below. You may need to download, print, sign and return it, as instructed.

Need help?

Back to Smart Banking

Find more ways we're improving your banking experience

Set up or change your business account mandate

Limited companies and Societies, Clubs and Associations can make changes to mandates directly through Business Internet Banking (BIB). Amendments can only be made by the BIB Primary User.

If you’re unable to make amendments using BIB, please click here.

Update your details

  • Change of address
    You can now update your business contact details on the HSBC UK mobile banking app ‘HSBC business UK’ or alternatively via Business Internet banking for UK addresses.

    You can also call our Business Telephone Banking team on 03457 60 60 60. Lines are currently open 8am to 6pm, Monday to Friday.
    Alternatively, you can complete our online form which we will require you to print, sign and post back to us. We may call you for verification purposes

    Find out more.

Closing your account

Manage internet and telephone banking

Order cards for your business

Raising a dispute

Need help?

Back to Smart Banking

Find more ways we're improving your banking experience

Help and support

Visit the Insights Hub

Starting a business or expanding into new markets – discover tools, tips and articles to help you reach your ambitions and fuel your growth.

Optimising your financial supply chain

As your international sales grow, your financial supply chain will become more complex. How can you best manage it?

Know your trading partners

Whether trading at home or overseas, it is vital to find out as much as possible about potential trading partners.

You are leaving the HSBC Commercial Banking website.

Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.

You are leaving the HSBC Commercial Banking website.

Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.