Essential cookies
These cookies are vital to us providing key features of our website, such as the ability to use online tools, log on securely and save your favourite articles.
| COOKIE NAME | DESCRIPTION |
|---|---|
| bcap cookiesenabled | This checks Netscape browser settings to ensure the functionality on our site is compatible. |
| CAMToken | This helps us recognise whether you are using the new Secure Key during the identification and verification process. |
| hasChangeBusiness | This ensures you are directed to the correct page when navigating through our Business Internet Banking pages. |
| cmb_mobile_page_type mobile_support_type |
This remembers the device you are using to access the site and directs you to the most appropriate logon page (ie mobile or desktop). |
| HSSSessionExpiry cookieName |
This makes sure that when a Sharedealing session expires, the corresponding exchange rate session also expires. |
| LB_COOKIE_1 | This ensures that traffic to our site is split equally between several different servers to prevent our service from slowing down. |
| native-app | This advises the server which type of device an action request has come from so we can display the appropriate content (e.g. iPhone app or mobile browser). |
| device-type | This detects whether or not you are using a mobile device to access our site. |
| TestingCookieSupport | This checks compatibility of the browser being used with our site to maximise user experience and site functionality. |
| PIBSessionCookieName | This links your actions within Internet Banking in order to provide the services you requested. |
| piba/pibb biba |
This checks which server your session is linking to. |
| activationButtonState | This remembers what actions you have taken in Business Internet Banking and 'greys out' any buttons you have already clicked as a reminder. |
| device-id | This stores the unique ID number of the mobile devices used to access the site for fraud checking purposes. |
| PIBCookieName | If you log on to our Sharedealing service, this will keep your session active in Personal Internet Banking. |
| COOKIENAME | If the web chat functionality is used, this deletes the required cookie when it is no longer needed. |
| ARPT | This ensures you remain connected to the same server until your session expires, preventing you from having to log on several times throughout the same session. |
| LtpaToken2 | This advises the server that your access has been verified. Without this cookie, you would have to go through the log on process every time you wanted to use functionality that requires user verification. |
| com.ibm.portal.SUA_WPReqURL | If you need to be authenticated mid-way through a process (e.g. if you need to be verified by Visa when making a payment), this makes sure you are returned to the correct page afterwards. |
| HumanClickKEY | This maintains your session and provides you with the services you ask for by linking the action requests you make. |
| HumanClickCHATKEY | If you are using the web chat functionality, this cookie links you to the responding staff member. |
| ASP.NET_SessionId HSBC_Pitchbook myCookie |
This stores your security information after you have logged on. |
| ASP.NET Session / N/A | This assigns a unique ID to your session to connect it to the server and for other internal processes required throughout the course of the session. |
| fixation | This helps to prevent your session from being hijacked. If a request is made in a session and this cookie is not present, it identifies that the request has come from a hijacked session and the request will be deemed invalid. |
| hyperphonelink | This recognises if you made multiple call back requests to make sure we only call you once. |
| ip | This helps us monitor call back requests so we can prevent certain behaviours, such as users adding in someone else's details. |
| AccessManager | This helps us monitor call back requests so we can prevent certain behaviours, such as users making multiple call back requests in one session. |
| when | This helps us monitor call back requests so we can prevent certain behaviours, such as users adding in someone else's details. |
| HumanClickSiteContainerID_52307246 HumanClickACTIVE ASPSESSIONIDQCDQASD lpCloseInvite |
This enables our web chat functionality. |
| JSESSIONID | This checks if anyone else is trying to access your session from a different browser (e.g. potential fraudsters). |
| LOGIN PASSWORD ID .ASPXAUTH |
This is used for authentication purposes on the log on pages to ensure the security process is completed correctly. |
| COMPANY_ID | This ensures the correct site content is loaded for the user. |
| LFR_SESSION_STATE_[Identifier] | This checks the length of the session and triggers the expiry countdown when there has been a period of inactivity. |
| mobile_timeout | This allows you to access Business Internet Banking from a mobile device without a 'session time-out' window appearing. |
| UKPIBEndKeepAlive | When you close an InvestDirect session, this makes sure your Internet Banking session is no longer kept open. |
| hsbc_fb_student hsbc_fb_admin |
This authenticates admin users on HSBC student Facebook so staff members can make changes to the site, such as responding to messages left by users. |
| __uiudc | When fraudulent activity is detected (malware), this cookie sends details of the last log on for manual checking. |
| HSBCcarins HSBCad |
This allows you to apply for insurance online. |
| WTLOPTOUT | This allows you to opt out of Webtrends cookies. To read more about this cookie, please visit www.webtrends.com. |
| AH | This allows you to open an Invest Direct session while logged on to Internet Banking. |
| status_banner | This remembers the cookie reminder banner status. |