HSBC Business Banking Fraud Centre

Welcome to the HSBC UK Business Banking Fraud Centre

At HSBC UK, we aim to protect our customers as much as possible from Fraud and Cybercrime. One of the best ways to do this is through education.

Here at our Fraud Centre, you’ll be able to find support and guidance, helping to protect you from Fraud and Cybercrime. The hub also has the latest information about the different fraud and scams, along with information to help keep you cyber aware.

You can also find details of our upcoming Fraud and Cyber Awareness webinars, which are open to everyone, as well as access to previous recordings.

There are new rules on Authorised Push Payment (APP) scams reimbursement and some types of APP scams are covered by the new rules, but others aren’t.

We’ll still investigate other types of scams, and you may be reimbursed, so it’s important to report them to us.

Payment fraud, including scams, are major risks which impact businesses of all sizes. This interactive learning will provide you with guidance on how to help protect you and your business from payment fraud.

Authorised push payment (APP) scams happen when someone is tricked into transferring money to a fraudster's bank account.

These charts use data given to the Payment Systems Regulator by major banking groups in the UK in 2023.

You can read the full report by visiting www.psr.org.uk/app-fraud-data

Businesses in-scope are micro-enterprises and small charities.

A micro-enterprise is one that employs fewer than ten people and has either an annual turnover or annual balance sheet total that does not exceed €2 million or sterling equivalent.

A small charity is a charity as defined by the Charities Act 2011, Charities and Trustee Investment (Scotland) Act 2005 or the Charities Act (Northern Ireland) 2008 with an annual income of less than £1 million per year.