Fraud and Scams

HSBC takes fraud and scams seriously. As well as using trusted fraud detection systems to help keep you safe, we want you to be aware of the different techniques criminals may use to target you and your business.

Authorised Push Payment Scams

Authorised Push Payment (APP) scams occur when someone tricks you into sending money to a fraudster posing as a genuine payee. Some common examples are when a scammer tricks you into making a payment and the recipient isn’t the person you intended to pay, the payment wasn’t for the purpose that you originally agreed, or the goods/services didn’t exist.


HSBC UK Fraud Remote Access Takeover

Payment and Identity Fraud

Payment Fraud occurs when a fraudster steals your information to make a payment (e.g. via online banking or debit/credit card) from your account without your authorisation. Identity fraud occurs when a fraudster applies for a banking product in your name without your knowledge.

HSBC UK Fraud Remote Access Takeover

Money Mules

Money mules are individuals or businesses that move the proceeds of crime on behalf of criminals. Money mules may be tricked in to moving funds and not know they were generated from illegal acitivity.

Useful resources

Take 5 – Stop, Challenge and Protect

NCSC – National Cyber Security Centre advice and guidance on a range of cyber topics

Action Fraud – Action Fraud is the UK’s national reporting centre for fraud and cybercrime where you should report fraud if you have been scammed, defrauded or experienced cybercrime.

Contact HSBC online

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