Business lending appeal form

To appeal about an HSBC business lending decision, please complete and submit this form.

Please note, this form is intended for a UK audience only.

Lending appeal guidance

You are able to use this appeals process in the following circumstances:

We are not prevented from lending to you, for example for legal or regulatory reasons or due to economic or trade sanctions
Your existing lending is not already subject to formal demand or enforcement or legal proceedings
You have submitted a formal lending application
Your appeal relates to a lending application declined within the previous 30 days
Your annual group turnover is less than £25m
You requested lending facilities for a period of more than 45 days

Please note: This process should not be used:

For objections to the proposed costs of agreed lending (such as interest rates, fees and costs)
Regarding standard terms and conditions HSBC attaches to such lending.

Please ensure you have reviewed our guide to Business Borrowing which provides further information about how we assess your application and how to review your credit file especially in instances where you have been declined for credit scoring or adverse credit.

If your requirements have changed - for example if you wish to borrow a different amount, or you have new information such as winning a new contract or you have revised Cashflow forecasts, you will need to re-apply for lending with your updated requirements and supporting information.

Your information

We use the information you give us to contact you and process your lending appeal. You can find out more about how we use your information by reading the relevant Privacy Notice which can be found either: in your HSBC Kinetic app or https://www.business.hsbc.uk/legal

I confirm I have read and understood the guidance

About your lending request

How much did you ask to borrow in total? (including any existing borrowing limits) *

Which product did your new request primarily relate to? *

Other - please provide details below:

When, approximately did you submit your borrowing request? *

Your appeal

Please provide us with a detailed reason for your appeal. For example, if your lending application was declined as a result of adverse credit however you have a copy of your credit file showing no adverse credit. You will be given further information on how to provide this information when we contact you by telephone.

Your business and contact details

Business Name *

Address *

City *

Post code *

First name *

Surname *

Email address *

Main contact number *

Are you an existing HSBC business or HSBC Kinetic customer? *

yesno

If yes, please enter your HSBC business or HSBC Kinetic bank account number:

Sort code

Account number

HSBC UK Bank plc registered in England and Wales number 09928412. Registered Office: 1 Centenary Square, Birmingham, B1 1HQ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation authority under registration number 765112.