Business Other Ways To Bank

If you have an HSBC UK Business Current or Charitable Bank Account, there are various ways you could save money by following these quick tips during your day-to-day business banking.

Optimising your Cash Deposits & Withdrawals

HSBC Branches

• Minimise your branch counter cash withdrawals, instead use our ATMS which are free to use.
• Deposit cash at our self-service solutions and Multi-Bank ATMs, these are cheaper for you to use and you won’t need to queue at the counter or wait for your deposit to be checked.
• Some of our branches have self-service solutions which are external facing and are available outside of branch hours, providing flexibility, for your banking needs.
• Cash deposits made via our self-service solutions or Multi-Bank ATMs are available in your account immediately. Receipts are available to confirm your cash deposit transaction is complete and funds are accessible. You can find the locations of Multi-Bank ATMs through Cash Access UK’s Deposit Services Cash Access UK - Deposit services

Access the extensive network of Post Offices®

• Make a cash deposit or withdrawal at one of the 11,500 Post Office® branches across the UK, the Post Office® is cheaper for you to use than our branch counters and potentially more convenient to access given its large branch network. You can use the Post Office® branch finder to locate your nearest Post Office® Branch Finder | Post Office
• You can deposit cash at a Post Office® counter using your HSBC Business Debit or Deposit card, and the funds will show in your account immediately.
• If you need to pay in coins consider using Post Office® for coin deposits, which will be cheaper for your business (subject to using a coin bag/deposit limits)
• You do not need to set up anything to access the Post Office® with your HSBC Business Current Account; it is an existing service available to all HSBC UK business account holders with a Business Debit or Deposit Card.

Bulk Cash Services

If your business is dealing with high volumes of cash our Bulk Cash services could be the solution for your business.

You can arrange for cash to be collected or delivered to your business address so you can focus on running your business. It’s safe, secure and convenient (subject to eligibility).

If you’re already using Bulk Cash services, you can save money by:

• Not mixing notes or coins.
• Printing your own paying in slips.
• Minimising the volume of smaller Bulk Cash deposits, instead make larger deposits (separating notes from coins) to reduce your fees.

For additional information for Bulk Cash Services, please contact your Relationship Manager/usual contact.

Explore our alternative options

Consider making and accepting card/digital payments instead of cash, these may be more convenient for your business and customers and are available outside of branch hours.

You can find more information here:

• Accepting card payments: Business Debit & Credit Card Processing | HSBC
• Using either a Business Debit or Commercial Card to make payments: How A Business Debit Card works and HSBC Commercial Card
• Making and accepting Faster Payments: EFT, BACS And Faster Payments
• Use Pay by Bank which enables you to use Open Banking to make payments directly from your bank account: HSBC Open Payments – Pay by Bank Account

Useful links:

Explore the benefits of using the network of 11,500 Post Offices® across the UK: Post Office Banking | Ways to Bank - HSBC UK

Find your nearest HSBC branch: Branch Finder | Use Our Branch Locator - HSBC UK

Find out more about the Cash Action Access UK initiatives: Cash Access UK - Community Banker Services

To find your nearest cash services, visit LiNK's Cash Locator or Cash Access UK which will tell you where your nearest cash and deposit machines, Post Offices®, and Banking Hubs are.

At a glance

If you have a Business Current Account, Community Account, or a Charitable Bank Account, you’re able to use the network of 11,500 Post Office® branches to make cash deposits, withdrawals, change-giving or to make a balance enquiry - as long as you have a Business Debit Card or a Business Deposit Card (for paying in cash and/or change-giving only). You can deposit a cheque using your HSBC paying in slip and a cheque envelope (supplied by the Post Office®). Your Business Debit or Business Deposit Card isn’t needed to deposit cheques.

Benefits

• Useful if you find it difficult to access our branches.
• Convenient for business customers who would prefer to access their account at their local Post Office®.

Charges

• There is no additional charge for using the Post Office®, our usual account charges apply.
• Business Banking Account customers within their free banking period, aren’t currently charged for counter services, won’t be charged for using the Post Office® until their free banking period comes to an end.

Important information

You’ll need to have a Business Debit Card to make withdrawals and balance enquiries.

You can use a Business Debit Card or Business Deposit Card to pay in or exchange cash for change.

Cheques can be deposited using an HSBC paying in slip, together with a cheque envelope (cheque envelopes are supplied by the Post Office®). Please note, there will be 1-2 additional business days for the clearing timescale as HSBC won't receive cheques until the next business day following deposit at the Post Office®.

Cash Deposits at the Post Office®:

• The maximum cash deposit (accumulative) per day is £9,000*.
• The maximum cash deposit (accumulative) per month is £40,000*.
• Some Post Office® branches operate different counter thresholds due to their size. Please speak with your local Post Office® regarding their specific limits.
• The maximum allowed coin content per deposit is £250 of coin, separated into full sachets per denomination or up to 10 full bags of coin (separated per denomination). Please see the below table which confirms values per denomination for full sachets and full bags.

Limits may apply to how much cash you can deposit through a self-service solution, including a Multi-bank ATM deposit machine, or at a Post Office® counter. Limits may be shared. For example, a deposit in through a self-service solution may reduce the amount you can deposit at a Post Office® counter. The limits can change at any time.

Cash withdrawals at the Post Office®

• The maximum cash withdrawal limit is £500 or up to the daily cash withdrawal limit of your card (whichever is lower).

Change-giving at the Post Office®

• The maximum change-giving is £2,000
• Only larger Post Office® Branches will be able to provide the higher change-giving limit of £2000, with smaller Branches only being able to supply up to £1,000.

If you’re a business customer, you’ll be able to access a network of self-service machines and Multi-Bank ATMs using your Business Debit Card to:

• Withdraw cash.
• Deposit cash.
• Check your balance.
• Change your PIN.

For Multi Bank ATMs (and external service machines); cash deposited before 11:45pm will be available in your account same day. Deposits made between 11:45pm and midnight will be available same day but won’t reduce any overdraft or borrowing until the following day.

Limits may apply to how much cash you can deposit through a self-service solution, including a Multi-bank ATM deposit machine, or at a Post Office® counter. Limits may be shared. For example, a deposit in through a self-service solution may reduce the amount you can deposit at a Post Office® counter. The limits can change at any time.

Banking Hubs are fully accessible shared banking spaces. They offer a counter service operated by the Post Office®, where customers of all major banks and building societies can carry out regular cash transactions.

The Hubs also offer a Community Banker service where customers can talk to their own banking provider about more complicated banking issues.

Find out more

HSBC UK is working closely with Cash Access UK, LiNK and the Industry to deliver new and accessible cash services in communities across the UK.

It's important that our customers can pay in and withdraw cash in their local area. To find your nearest cash services, visit LiNK's Cash Locator or Cash Access UK which will tell you where your nearest cash and deposit machines, Post Offices®, and Banking Hubs are.

Find out how you can bank efficiently using our Post Office®, self-service and Multi-Bank ATM here.