Managing Your Business

Meet our Expert team for Commercial Brokers

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We combine a personal regional service across the UK with dedicated Relationship Management teams with national coverage.

Ian Coulson

Ian Coulson

Head of Commercial Brokerage


Ian joined HSBC in 2004 and has spent over 20 years in a range of Commercial Banking roles including Corporate Relationship Director and Area Director for the West Midlands and Wales. He has extensive experience in supporting clients and leading teams. He is passionate about growth through relationships and was instrumental in the formation of HSBC’s Commercial Broker proposition.

Chris Millage

Deputy Head of UK Commercial Brokerage


Chris has over 19 years’ experience in the Banking industry and joined HSBC UK in 2015.  Having spent many years as a successful Relationship Manager and Regional Leader, he has extensive experience in supporting customers achieve growth in SME Business Banking market.  Chris has been involved in the creation of HSBCs Commercial Brokerage proposition since its inception and is passionate about partnering with Brokers to help businesses grow.

Carmella Marsh

Head of Mid-Market Brokerage


Carmella has over 15 years’ Banking and Financial Services experience. Much of her career spent structuring working capital facilities and working alongside intermediaries and business professionals, across the UK market. Joining HSBC UK Mid-Market team in 2018, she joined HSBC Commercial Brokerage in 2025 and leads on the Broker Proposition for Mid-Market clients nationally.

Matt Cooper

Regional Manager Brokerage


Matt has 20 years’ experience in Business Banking having joined HSBC UK in 2006. He has extensive experience in supporting clients with their business financing requirements along with developing the banks network of external Key Business Introducers. Matt has worked in a variety of relationship management & leadership roles within the SME Business Banking space & currently leads the virtual broker proposition within HSBC’s Commercial Brokerage Unit.

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