Whatever you want to speak to us about, you'll find the right telephone number here.
COVID-19 update: With the COVID-19 outbreak causing significant disruption for all businesses and organisations across the country, we appreciate these are worrying times for all of us. We’re making sure we balance our customers’ needs with the needs and safety of our colleagues. Therefore, we’ve temporarily adjusted some of our call centre opening times. Our adjusted times are shown in the menus below.
Due to current circumstances, our phone lines are very busy at the moment, so you may want to try our online help first.
We’ve also set up a dedicated Coronavirus Customer Support Line: 0800 0121 614 so we can help support you and your business or organisation through these uncertain times. (Lines are open 8am to 6pm, Monday to Friday). Further information can be found on our Coronavirus financial guidance and support site.
Our Virtual Assistant is available 24 hours a day, 7 days a week, and may be able to answer your query.
Alternatively, our Live Chat agents are online between 8am to 6pm, Monday to Friday (excluding public holidays).
Use the ‘Help’ tab on the right hand side of your screen to access these services.
Our highly-trained, UK-based staff are here to answer all your queries.
Please just have your account number and sort code, or your 16-digit card number handy before you call.
If you have any questions about our business bank accounts or any of our other products and services, please give us a call. Lines are open 9am to 5pm, Monday to Friday.
If you'd like to open an account, you're welcome to apply by phone - although it's usually quicker to use our online account opening tool.
Whether you're using a desktop or our mobile banking app, our knowledgable internet banking team can answer all your queries.
We're committed to providing you with superior service. Sometimes things go wrong, and we'd like the opportunity to put them right for you. If there's something you're not happy with then let us know.
If you have applied for business lending which we've been unable to approve, you can make a business lending appeal and ask for the decision to be reviewed.