Lending appeal guidelines
You are able to use this appeals process in the following circumstances:
- We are not prevented from lending to you, for example for legal or regulatory reasons or due to economic or trade sanctions
- Your existing lending is not already subject to formal demand or enforcement or legal proceedings
- You have submitted a formal lending application
- Your appeal relates to a lending application declined within the previous 30 days or for appeals relating to conditions of lending, your appeal is made before the expiry of the lending offer
- Your annual group turnover is less than £25m
- You requested lending facilities for a period of more than 30 days
Please note: This process should not be used for enquiries or objections to the proposed costs of agreed lending (such as interest rates, fees and costs) or the standard terms and conditions HSBC attaches to such lending.