Whether you want to query an invoice, request a statement or have any other query about invoice finance, here you'll find all the details you need to contact us by email, phone or post.

Contact us by email

Please email us about any topic by clicking on the relevant link below:

Please ensure you include your company name, client and customer number, relevant invoice number(s)/dates and your contact details. Please note, we can only accept change of address notification in writing on an official letter head, containing both the old and new address details. These can be sent either via email or by post to the address below.

Contact us by phone

Call us on 01903 825825

Lines are open Monday to Friday, 9.00am to 5.00pm, excluding public holidays.

Please have your client and customer number to hand before you call. You'll find these on any of the letters and statements we've sent you.

Contact us by post

Please send your correspondence to:

Cannon House,
Chatsworth Road,
West Sussex,
BN11 1NA,
United Kingdom

Find out more about HSBC Invoice Finance Customer Services

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