Whether you want to query an invoice, request a statement or have any other query about invoice finance, here you'll find all the details you need to contact us by email, phone or post.
Contact us by email
Please email us about any topic by clicking on the relevant link below:
- Request a copy invoice
- Request an up to date statement
- Notify HSBC of a future payment to be made
- Query an invoice
- Enter general correspondence
Please ensure you include your company name, client and customer number, relevant invoice number(s)/dates and your contact details. Please note, we can only accept change of address notification in writing on an official letter head, containing both the old and new address details. These can be sent either via email or by post to the address below.
Contact us by phone
Call us on 01903 825825
Lines are open Monday to Friday, 9.00am to 5.00pm, excluding public holidays.
Please have your client and customer number to hand before you call. You'll find these on any of the letters and statements we've sent you.
Contact us by post
Please send your correspondence to:
Find out more about HSBC Invoice Finance Customer Services
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