Additional Support Services

Back to Financial Difficulty

Prior to contacting HSBC or alongside, you can contact other debt counselling and support organisations. These organisations are independent from HSBC and can provide you with various support and advice:

Business Debtline - https://www.businessdebtline.org/

Provides expert debt advice to the self-employed and small businesses online and over the phone.

National Debtline - http://www.nationaldebtline.org/

Provides impartial personal-debt advice to people across the UK, online and over the phone

Business Gateway (Scotland) - http://www.bgateway.com/

Provides business support services and impartial advice to companies in Scotland

The Insolvency Services - http://www.gov.uk/government/organisations/insolvency-service/

A government agency that provides services and guidance to businesses experiencing financial distress

Business Emergency Resilience Groups - http://www.bitc.org.uk/

The business Emergency Resilience Group (BERG_ helps UK businesses prepare for, respond to and recover from flooding, cyber-attacks and civil unrest

Addington Fund - http://www.farminghelp.co.uk/

Provides homes for farming families living in England and Wales who have to leave the industry and by doing so will lose their home.

Royal Agricultural Benevolent Institution - http://www.rabi.org.uk/

Royal Agricultural Benevolent Institution (RABI) provides support for farmers if they are in financial difficulty and of limited means.


HSBC is committed to maintaining the highest standards to protect and help your business, which is why we have chosen to sign up to agreements that we see as being beneficial to our customers. Specifically:

Lending Standard Board - https://www.lendingstandardsboard.org.uk/

Consumer Credit Act 2006 - https://www.legislation.gov.uk/ukpga/2006/14/contents

Step change - https://www.stepchange.org

Provides free advice on debt and money management

Pay Planhttps://www.payplan.com/hsbc-web

Provides a variety of assistance including free debt management plans, alongside other debt solutions such as individual voluntary arrangements.

Need help?

Get in touch to learn more about our banking solutions