Business Internet Banking that works for you

Manage your mandates online

Effortlessly view, update, and amend your bank mandates online, allowing you to respond to changes quickly and maintain greater control over signatories.

Access statements electronically

Securely view and download e-statements for your accounts, with instant access to your banking history, statements and vital documents.

Stay in complete control of your cards

If your card gets lost or stolen, time is of the essence. Instantly report, block and unblock cards from your smartphone for a quick resolution.

Use the HSBC UK Business Banking app

A Digital Security Device in your pocket

Set up Business Banking on your phone through the app for simple, secure authentication. This allows you to manage your finances on-the-go, whenever and however you prefer.

Two or more can sign with Dual control

Set up two or more registered users for approving domestic payments and user entitlement changes online, saving you time on manual paperwork.

Deposit cheques in just a few taps

Scan your cheques using the app to access your money faster and save time and effort. Deposit up to £5,000 a day in just a few straightforward steps.

Banking that works for you is just two steps away

Get convenient digital tools, greater control over your business transactions, speedy self-service processes and more in two simple steps.

Step 1

Register for online banking

If you haven’t already, register for Business Internet Banking using the link below to get your online account up and running.

Step 2

Download the app

Once registered, download the HSBC UK Business Banking app and log on to start managing your account on the go.

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Gain clarity and transparency on your cashflow, profit, and estimated tax position, and manage invoicing.

Make Business Internet Banking work for you

Manage your mandates online

Effortlessly view and modify your mandates digitally, all while avoiding the hassle of completing lengthy forms. Additionally, submitting a request online allows for quicker review and easier communication in case we require additional information. What’s more, you can swiftly add new mandates using LiveSign.

Digital Security Device

No need for a physical security device anymore; it's all on your mobile with the HSBC UK Business Banking app. Simply download the app and follow the on-screen instructions. Once set up, just tap on the 'Digital Security Device' option from the main app screen to generate secure codes for logging on to Business Internet Banking. Additionally, you can make payments and authorise changes on the move, all from the convenience of your phone.

Deposit cheques in app

It’s never been easier to deposit cheques using your mobile device. Simply log on to the app, choose the account, then quickly and easily scan cheques up to £5,000 a day and £2,000 per cheque.

Watch this how-to video for more on how to pay a cheque in using the app.

Stay in complete control of your cards

Managing your cards from your device is quick and easy, giving you greater peace of mind when issues arise. Forgotten your pin? View it instantly and securely. Card missing? Easily block and unblock it, report it as lost, stolen, or damaged, and reorder for home delivery.

Watch this short step-by-step video to learn how to control your cards from your phone.

View e-statements

See your business current and savings account balances, view your most recent transactions and access up to six years of historic e-statements from your devices. You can also download them as PDFs to save on your device for when you need them.

Sign documents electronically

We’ve made applying for products and managing your account easier and more convenient using e-signature. This lets you review, sign and submit documents digitally via Business Internet Banking, with no need for time-consuming paperwork.

To get started log on to Business Internet Banking and navigate to Manage Business > Online Forms. Here you can complete forms for tasks like replacing a primary user or registering for business telephone banking, apply for products such as corporate cards and authorise updates including mandates and change of address.

More secure payments with two or more users

With Dual control, two or more authorised users are required to approve payments and create new secondary users. This helps make your payments more secure and reduces the potential for fraud.

You can use Dual control to authorise bill payments, CHAPS, and Bacs payments within your Business Internet Banking (BIB) dashboard.

If you make international payments from your account, please do not set up Dual control as this feature is not currently supported.

Please note, the primary user won't be able to make any payments or set up new users until a secondary user is set up with payments and admin entitlements, and logged on to BIB.

Payments must be completed on the desktop/browser version of Business Internet Banking.

Watch this helpful how-to video to find out more about Dual control.

Support when you need it

It’s now easier than ever to have your business banking queries answered through the messaging options on Business Internet Banking for mobile and desktop.

Whenever you’ve got a simple query that needs a clear answer, use our helpful Chat Assistant. It can quickly search through around 900 frequently asked questions to provide the information you need.

If our Chat Assistant can’t find the answer, you can choose to chat with one of our helpful agents (they're available 8am – 8pm Monday to Friday and 8am – 2pm on Saturday). Outside of opening hours one of our agents will reply to your query as soon as possible – usually within 2 hours. Simply carry on with your day as you await a reply.

Keep your details up-to-date

Maintaining up-to-date and accurate information helps keep your account secure. Whenever your details change, you can update them quickly within Business Internet Banking online and in-app. Here’s how:

Log on to Business Internet Banking on your computer. Select ‘Account services’ and then ‘Business contact details’. Select ‘Change’ for the details you’d like to update and follow the on-screen instructions.

Alternatively, for changes on the move, use the app. Select ‘More’ and then ‘Business contact details’ and follow the on-screen instructions to confirm your new details.