At HSBC, our priority is always to provide your business with the highest levels of online protection. The Digital Security Device or physical Security Device gives you added protection against fraud by generating temporary codes for logging on, making payments and authorising changes on Business Internet Banking.

Fraud alert: Never share your codes to anyone, even with bank staff or police. For more information, please visit our Fraud page.

Your Digital Security Device

Already part of the HSBC UK Business Banking mobile app – our Digital Security Device is the easy, secure way to access your accounts online while on the go.

Ensuring at any time, you can...

  • Generate codes to log on

  • Make payments

  • Authorise changes

All from a single app. This way, you’ll never have to carry a separate Security Device, or worry about it getting lost or stolen.

Frequently Asked Questions

Your physical Security Device

If you’re using a physical security device, here’s some key information you’ll need to know.

Troubleshooting guide

Your physical security device will display an error message on screen if something isn’t right. Click on the tabs below according to what you see on screen and discover what you need to do.

Need help?

Get in touch to learn more about our banking solutions