System Requirements

To get the best possible experience from our Business Internet Banking service, check that your computer uses a compatible combination of browser and operating system.

Check if your computer is compatible

To ensure you're getting the best from your Business Internet Banking service, we recommend that your PC or Mac use the right combination of browser software and operating system

In the sections below, you'll find the PC and Mac browsers and operating systems that are fully supported by our technical helpdesk. It is possible that other combinations will work, but they may experience problems which we can't support.

Please note, you can get browser updates free of charge from the relevant websites and you can buy operating systems from software sellers.

PC users

Supported Web Browsers

Internet Explorer 11
Firefox 30 and above
Chrome 40 and above
Safari 8 and above

Operating Systems

Windows 7, 8 and 10

Mac OS X 10.9 and above

To check which version of Windows you are running:

  1. Click Start, point to Settings, and then select Control Panel
  2. In Control Panel, double-click System
  3. Select the General tab

To check which version of Internet Explorer you are running:

  1. Select Help from the browser top menu
  2. Select About Internet Explorer and look for the version number

If you are using Internet Explorer 6, please read this important upgrade information.

To check which version of Firefox you are running:

  1. Select Help from the browser top menu
  2. Select About Firefox

These details are correct as at December 2015.

Activate online

  • Apply for Business Internet Banking
  • Apply for Business Internet Banking

    Register using our online form

    Please fill in this online form, download and print a copy, then sign and return it via freepost to authorise your request.

    Launch the form

    Or call us to request an application pack

    0345 602 2014

    Lines are open from 8am to 10pm, Monday to Sunday

    Textphone: 0345 712 5563

    Need to change your limit for Business Internet Banking?

    Simply fill in this online form, download and print a copy, then sign and return it via freepost to authorise your request.

    Launch the form

    Make an appointment to apply and activate the service in your local branch

    To apply in branch you must be: a signatory on your current bank mandate, nominated by the business to have full access to the service (Primary User), and able to provide your driving license or passport and a recent utility bill

    Find your local branch

Call the helpdesk

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