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Showing 163 result(s)

Article

Managing stress and motivating staff under pressure

Top chefs explain how they keep their staff performing well during service.
The kitchen of one of the country’s best known and most popular restaurants, Benares, is a frenetic hive of activity during service. Everyone must deliver - this is no place for the faint-hearted. So how do senior staff ensure that their teams can manage stress and stay motivated?

Article

People management and motivating staff

Key challenges when managing people and how to get the best out of them.

It’s a cliché, but one that remains perhaps truer than ever. A business’ most valuable asset are its people.

Article

Seven key lessons I've learned about managing people

HR expert, consultant and author Helen Jamieson shares her insight.

Able to draw upon more than 25 years’ experience, Helen Jamieson (right) is an HR expert, consultant and author. Operating from offices in London, Berkshire and Hampshire, she set up her HR and training consultancy Jaluch Ltd in 2002, after selling her previous HR consultancy. Jaluch has 13 employees and 15 associates and has provided HR advice and services to more than 350 UK businesses. So, what key lessons has Jamieson learned about managing people and what advice does she offer to small-business employers?

Article

How we manage and motivate our staff

Paula Thomas of Trimmers hairdressers on how she motivates her employees.

Hairdressing can be a tiring occupation, with many hours spent on your feet. Yet staff must be well motivated and achieve great results if customers are to remain happy and loyal. Paula Thomas (right), co-owner of Trimmers in Maghull, near Liverpool, explains how she keeps her staff smiling and ensures their performance is a cut above the rest.

Article

Managing stress in small businesses

Stress is now the UK’s single biggest cause of sickness, affecting one in five workers, according to the Health & Safety Executive and small firms are not immune from its effects. “Stress in the workplace has increased significantly,” says Cary Cooper, leading stress expert and The 50th Anniversary Professor of Organisational Psychology and Health at Manchester Business School. “Organisations of all sizes are now very lean. There are fewer people in the workplace, they are working longer hours and they feel more insecure about their jobs. The knock-on effect is more stress, anxiety and depression.”

Article

10 ways to go international with your ecommerce business

If you’ve got an established ecommerce business in the UK — and especially if you sell specialist products to a niche audience — then the chances are that you’ve already made a few sales to overseas customers. But can you turn those “accidental” sales into a lucrative new revenue stream and establish yourself in key markets outside the UK?

Article

What’s in a brand?

Your brand is a good deal more than just your logo and packaging design. Recognising this is the first step towards creating a brand that can really help your business grow, as Christina Richardson of The Nurture Network explains.

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