Coronavirus financial guidance and support

Stay safe. Bank from home

In the current circumstances, we understand that you may not wish to, or be able to, visit a branch. There are, though, a number of other ways you can do your business banking without leaving your home.

  • Online banking – manage your account online at any time. Through Business Internet Banking or HSBCnet, you can make payments (including paying bills), check your balance, statements and transactions, stop cheques, and view and cancel direct debits.

    Business Internet Banking

    HSBCnet

  • Mobile App – you can securely access and manage your business accounts on your mobile phone with the HSBC UK Business Banking App or the HSBCnet mobile App.

    Business Banking App

    HSBCnet App

Your queries answered

We realise that you may well have some queries about your business banking, to help answer them there’s a few ways you can get in touch:

  • Virtual assistant – just click on the ‘How can we help?’ tab on any page of the HSBC UK website, type in your question and our Virtual Assistant will get right back to you 24/7.
  • Live Chat – if your query is a little more complex, you can use Live Chat to speak to one of our customer service officers. Live Chat is available from 8am – 6pm Monday to Friday.

    Find out more

Business Telephone Banking opening times

We have taken measures to limit the spread of coronavirus and, as a result, have temporarily changed our Business Telephone Banking opening times to 8am - 6pm, Monday to Friday.

Contact us

Coronavirus Customer Support Line

  • 0800 0121 614
    Lines are open 8am - 6pm Monday to Friday.

Contact us

Coronavirus Customer Support Line

  • 0800 0121 614
    Lines are open 8am - 6pm Monday to Friday.

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Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.