Business banking made easy

From making payments to the cost of borrowing, learn more how your business bank accounts work

Saving you time and money

At HSBC, we believe in making business banking as clear and straightforward as possible. This guide shows you the ways you can make payments to and from your account, and how you can keep both your finances and information safe. Please note, not all of the services mentioned apply to all types of accounts.

Viewing information about your account

You can view the following information on Business Internet Banking and Express bank machines:

  • payments into your account sent by another financial institution through Bacs
  • payments by cheque (excluding HSBC cheques) into your account
  • Direct Debits and payments by cheque due to be deducted from your account

This information is available on the working day before they are due to show on your statement - after 6.00pm for payments by cheque into your account and payments by cheque due to be deducted from your account.

Items that are due to credit your account may be returned or recalled by the person making the payment and so may not be included in your statement. Seeing these items on Business Internet Banking or an Express bank machine is no guarantee that they will be paid into or out of your account on the following working day or, that they will appear on your statement.

This information will not be available for international business accounts, foreign currency accounts, currency client accounts, business high interest deposit bonds or business money market accounts.

Get in touch

Call us on:

03457 60 60 60

Lines are open from 8am to 10pm every day. To help us improve our service and for security, we may monitor or record your call.

Textphone: 03457 12 55 63

From outside the UK, call:

+44 1226 26 08 78

Lines are open from 8am to 10pm every day. To help us improve our service and for security, we may monitor or record your call.

Textphone: +44 1792 49 43 94

For Business Internet Banking queries

For lost or stolen cards

Get in touch

Call us on:

03457 60 60 60

Lines are open from 8am to 10pm every day. To help us improve our service and for security, we may monitor or record your call.

Textphone: 03457 12 55 63

From outside the UK, call:

+44 1226 26 08 78

Lines are open from 8am to 10pm every day. To help us improve our service and for security, we may monitor or record your call.

Textphone: +44 1792 49 43 94

For Business Internet Banking queries

For lost or stolen cards

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Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.