Whatever you want to speak to us about, you'll find the right telephone number here.

Under 'General enquiries', you'll find our most frequently-used numbers. And within the tabs, you'll find more detailed contact information for all our products and services, and our Business and Corporate Banking Centres.

Existing customers

Our highly-trained, UK-based staff are here to answer all your queries.

Please just have your account number and sort code, or your 16-digit card number handy before you call.

UK

03457 60 60 60 Lines are open 8am to 10pm, Monday to Sunday

Calling from Overseas

+44 1226 260 878 Lines are open 8am to 10pm, Monday to Sunday

Textphone

0345 7125 563 Lines are open 8am to 10pm, Monday to Sunday

New customers

If you have any questions about our business bank accounts or any of our other products and services, please just give us a call.

If you'd like to open an account, you're welcome to apply by phone - although it's usually quicker to use our online account opening tool.

UK

0800 032 1770 Lines are open 9am to 5pm, Monday to Friday

Calling from Overseas

44 1470 697 032 Lines are open 9am to 5pm, Monday to Friday

Textphone

03457 125 563

Lines are open 9am to 5pm, Monday to Friday

For help with online banking

Whether you're using a desktop or our mobile banking app, our knowledgable internet banking team can answer all your queries.

To report a lost or stolen card

If your cards have been lost or stolen, please call us immediately. The sooner you call, the sooner we can protect your account.
  • Make a complaint
  • We're committed to providing you with superior service. Sometimes things go wrong, and we'd like the opportunity to put them right for you. If there's something you're not happy with then let us know.

  • Business Lending appeals
  • If you have applied for business lending which we've been unable to approve, you can make a business lending appeal and ask for the decision to be reviewed.

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