Contact us

If you have any questions, please just pick up the phone. We're always happy to help.

Business Internet Banking Helpdesk

For any queries about using your Business Internet Banking service, please call 0345 602 2014 (textphone: 0345 712 5563), or +44 1792 496941 if you're calling from overseas.

Lines are open 8am to 10pm, 7 days a week, 365 days a year. To ensure that we carry out your instructions accurately, to help us continually improve our service and in the interests of security, we may monitor and/or record your telephone calls with us.

Business Telephone Banking Helpdesk

For any Business Telephone Banking queries, please call 03457 60 60 60 (textphone: 0345 712 5563), or +44 1226 260 878 if you're calling from overseas.

Lines are open 8am to 10pm, 7 days a week, 365 days a year. To ensure that we carry out your instructions accurately, to help us continually improve our service and in the interests of security, we may monitor and/or record your telephone calls with us.

Pensions Helpdesk

For queries about accessing your pension via Business Internet Banking, please call 0345 745 6127 (textphone: 18001 03457 660 391), or +44 23 8029 8843 if you're calling from overseas (international textphone: +44 23 8072 3029).

If you have a defined contribution pension scheme, please call 0345 600 5432 (textphone: 18001 03457 660 391), or +44 23 8029 8843 if you're calling from overseas (international textphone: +44 23 8072 3029).

Lines are open 8am to 6pm Monday to Friday, excluding public holidays. To ensure that we carry out your instructions accurately, to help us continually improve our service and in the interests of security, we may monitor and/or record your telephone calls with us.

Activate online

  • Apply for Business Internet Banking
  • Apply for Business Internet Banking

    Register using our online form

    Please fill in this online form, download and print a copy, then sign and return it via freepost to authorise your request.

    Launch the form

    Or call us to request an application pack

    0345 602 2014

    Lines are open from 8am to 10pm, Monday to Sunday

    Textphone: 0345 712 5563

    Need to change your limit for Business Internet Banking?

    Simply fill in this online form, download and print a copy, then sign and return it via freepost to authorise your request.

    Launch the form

    Make an appointment to apply and activate the service in your local branch

    To apply in branch you must be: a signatory on your current bank mandate, nominated by the business to have full access to the service (Primary User), and able to provide your driving license or passport and a recent utility bill

    Find your local branch

Call the helpdesk

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